Whatsapp
0707 097 883

Phone
Safaricom: 0790 353 079
Airtel: 0739 892 368

Facebook
facebook.com/betPawa.co.ke

Twitter
twitter.com/betPawa_Kenya

Email
help@betpawa.co.ke

Office Hours
24 hours per day, 7 days per week. Closed Christmas Day

Visit
The Mirage, Tower 2
Level M2, Office # 21
Chiromo Road
Westlands
Nairobi, 00800

Postal
PO Box 14941
Westlands
Nairobi 00800

FAQ Frequently Asked Questions

How to Create an Account
1. Open your your web browser and type in: betpawa.co.ke
2. When the betPawa page appears, click on 'Join Now'.
3. Enter your number and chosen password of six or more characters then select ‘Create User’ to get a PIN via sms.
4. Enter the PIN and your account will be activated.

Note: select a password you will remember because it’s the one you will use whenever you want to visit betpawa.co.ke

How to Place a Bet
1. Open your your web browser and type in: betpawa.co.ke
2. When the betpawa page appears click on login.
3. Enter your number and password to proceed to your account.
4. Select the sports option on the menu, let’s say football,
5. Use the sports menu on the left of screen to find the league or country of your choice, or search for the team of your choice using our search function.
6. Make your selection(s) up to a maximum of 30, let’s say (1) for a home team to win.
7. Enter your desired stake, the amount you wish to bet.
8. Click on “place bet”

Note: if it displays ‘price has changed’, click on proceed to accept the new price and the bet will be processed or else click to remove the selection from your betslip and start again.

How to Check My Bets & Account Statement
1. Open your web browser and type in: betpawa.co.ke
2. When the betPawa page appears click on login.
3. Enter your number and password to access your account.
4. Click 'Menu' top right.
5. Click on ‘My Bets’
6. When the page appears you will see ‘Open Bets’ and ‘Settle bets’

Note: Clicking on ‘Statement’ lists every account transaction: deposits, withdrawals, bets and payouts.

Forgot Password
1. Open your web browser and type in: betpawa.co.ke
2. When the betpawa page appears click on login.
3. Enter your phone number and click on ‘forgot password’
4. You will receive an sms with a reset PIN
5. Enter the PIN and choose your new password.

How to Request a Withdrawal
1. Open your web browser and type in: betpawa.co.ke
2. Select login.
3. Enter your number and password to access your account.
4. Select 'Menu' top right.
5. Select ‘Withdrawal’
6. If requested, enter your first and last names in the fields provided
7. Enter the amount you wish to withdraw (minimum 200/=)
8. Select ‘Request Payout’

You may send a withdrawal request at any time; we process eight withdrawal batches every day: 7am, 10am, 12pm, 2pm, 4pm, 6pm, 8pm & 11pm, 7 days a week.

Note: Safaricom withdrawals are processed via M-Pesa. Airtel Money clients will receive an sms with instructions and a four letter code to complete the process.

Deposit using M-PESA

1. Go to M-PESA Menu on your mobile phone
2. Select Lipa na M-PESA
3. Select Pay Bill
4. Enter 290020 as the Business Number
5. Enter PAWA as ACCOUNT NUMBER
6. Enter the amount to pay (NO COMMAS) e.g 200
7. Enter your M-PESA PIN and send
8. You will receive an SMS confirming the transaction

Deposit using Airtel Money

1. Go to Airtel Money MENU
2. Select MAKE PAYMENTS
3. Select PAYBILL
4. Select OTHERS
5. Enter JAMBOPAY as Business Name
6. Enter Amount (no commas) e.g 200
7. Confirm amount
8. Enter your PIN
9. Enter PAWA as transaction reference
10. You will receive an SMS confirming the transaction

More Betting Options

1. Let’s assume you are already logged into your betPawa account.
2. Click on the name of the match that you wish to place a bet on.
3. Then the dropdown of all betting options will appear.
4. Select the option of your choice.
5. Then click on the zero (0) next to MENU to make your betslip appear.
6. Insert your desired stake and click on “place bet.”

Note: you can also see all betting options for a match by clicking on the number (eg 41+) at the right of any 1X2 market.

Live Betting

1. Open your web browser and type in: betpawa.co.ke
2. When the betPawa page appears click on login.
3. Enter your number and password to proceed to your account.
4. Once you are logged into your account click on LIVE NOW at the top of the Sports Menu.
5. All live (in play) games will then appear on screen.
6. Click on the name of match you wish to bet on to get more betting options.
7. Select the option of your choice.
8. Click on zero (0) next to a word Menu for your betslip to appear.
9. Insert in your desired stake, the amount you wish to bet, and click on “place bet”

Note: betting prices can change every minute, so make sure you don’t take too long to place your live bet.

How to Find More Sports to Bet on

1. Open your web browser and type in: betpawa.co.ke
2. When the betPawa page appears click on login.
3. Enter your number and password to login to your account.
4. Click on “Sports” top left to access the dropdown menu of all sports.
5. Choose the sport you want to place a bet on.
6. Make your selections as usual and click on “place bet”

Note: If you are using a PC, Laptop or Tablet, the word “Sports” will not appear on your screen; instead what will appear is the word “Football”. Click in the rectangular box containing that word “Football” to access more sports for betting.

Bonuses and Special Offers

1. Bonuses / offers are optional and seasonal.
2. Open your web browser and type in: betpawa.co.ke
3. Check on our betpawa home page image to see whether bonus is on offer.
4. Look on the minimum deposit to see how much you need to deposit to get a bonus.
5. Make a deposit then login to your account.
6. The bonus Rules will appear. Make sure you read and understand the rollover requirement before requesting a withdrawal.
7. Then you can either click on "Decline" to ignore the bonus or "Accept" to receive the bonus.

How the rollover requirement works

Let’s say the bonus on the home page is 100% and the minimum deposit is Kshs 5,000, and the rollover requirement is x4,and let’s say you have deposited Kshs 5,000 and received a bonus of Kshs 5,000 which makes Kshs 10,000.

If the rollover is x4, add your deposit and bonus and then multiply it by x4, so that is 10,000 x 4 = 40,000.

So, you need to place bets worth Kshs 40,000 in order for you to be permitted to request a withdrawal from your account.

In case you lose both your deposit and the bonus, your account is reset back to normal and the rollover terms will not apply.

Fixtures

You can download and print a list of upcoming fixtures here: www.betpawa.co.ke/fixtures

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